Terms of Service

Last updated: November 14, 2026

These terms apply to the Lumipals game at lumipals.app and its installed versions. By playing, you agree to them. If you are under 18, please read them with a parent or guardian.

1. Playing Lumipals

Lumipals is free to play. You can play as a guest, or sign in with Google to save your progress to an account. Please don’t cheat, interfere with the game or its servers, or use it to harm others. We may suspend accounts that do.

2. Sparks, diamonds and helpers

Sparks are earned by playing. Diamonds can be earned by playing (for example, by finishing a world) or bought. Diamonds, sparks and helpers can be used to get help in the game, such as hints.
They are a limited, personal license to use virtual items inside Lumipals. They have no cash value, can’t be exchanged for money, and can’t be transferred, sold or traded.
Diamonds and purchases are saved to your account, so buying requires signing in. Guest progress is stored only on your device.
We may adjust prices, rewards and how items work to keep the game fair and fun. We won’t remove diamonds you have bought, except as described in the refund section below.
There are no random or chance-based purchases: you always know exactly what you get.

3. Purchases

Diamond purchases are processed by our reseller, Lemon Squeezy, which acts as merchant of record. It handles payment, receipts and sales tax, and its buyer terms also apply. Prices are shown before you pay. Diamonds are usually added to your account within a few seconds of payment. If they don’t appear within an hour, email us with your order number.

Under 18? Ask a parent or guardian before buying anything.

4. Refunds

If something went wrong with a purchase (for example, you were charged but didn’t receive diamonds, or you bought by mistake), email us within 14 days and we’ll make it right, including a refund where appropriate. Refunded diamonds are removed from your account. Where the law in your country gives you additional rights, such as a right to withdraw from a digital purchase, those rights are not affected.

5. Your account

You can delete your account at any time in Settings → Delete account. Deleting it permanently removes your progress and any unused diamonds, sparks and helpers, and they can’t be restored or refunded.

6. Availability and changes

We work to keep Lumipals running and fun, but we can’t promise it will always be available or error-free. We may change or update the game. If we ever shut Lumipals down, we will give at least 30 days’ notice in the game, and you’ll be able to ask for a refund of diamonds bought within the previous 30 days.

7. Liability

Lumipals is provided “as is”. To the extent the law allows, we are not liable for indirect losses, and our total liability for any claim relating to the game is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that can’t be limited by law.

8. Privacy

How we handle your information is explained in our Privacy Policy.

9. Contact

Questions, refunds or problems: email ringhost@gmail.com.

10. Changes to these terms

If we change these terms, we’ll update the date at the top. Significant changes will also be announced in the game.